Fleet management technologies can deliver a wealth of business benefits, from boosting productivity and driving efficiencies to meeting legal obligations and improving customer service.

Employees, however, can feel threatened by change, particularly by new technology - and all the more so when their activities behind the wheel are being monitored.

So how should vehicle tracking be introduced to your fleet, and any privacy concerns from staff allayed? Get it right and everyone will be buying into a system that will improve operational processes, employees' working lives and the company's bottom line. Get it wrong, and it will be met with resistance and its potential will never be realised.

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